Return Policy
Thank you for shopping at ClipMemories! We value your trust and want every shopping experience with us to be smooth and enjoyable. If for any reason you are not fully satisfied with your purchase, our return policy is here to help.
1. Return Eligibility
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Items may be returned within 30 days of receipt.
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Products must be unused, unworn, unwashed, in their original packaging, and in the same condition as when you received them.
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A valid proof of purchase is required for all returns.
2. Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Customized or personalized products
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Sale or clearance items (unless defective or damaged)
3. Return Process
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Contact our support team at info@clipmemories.com to request a return.
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Once your request is approved, you will receive the return address and shipping instructions.
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After the returned item is received and inspected, we will process your refund or exchange.
4. Refunds
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Refunds will be issued to your original payment method.
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Please allow up to 7 business days for the refund to reflect in your account.
5. Shipping Costs
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Customers are responsible for return shipping costs, unless the product is defective, damaged, or if the wrong item was sent.
For further assistance, please contact us at:
📧 info@clipmemories.com