Refund policy

Because each product is made to order, we do not accept returns or exchanges for reasons such as incorrect size selection, color choice, or change of mind.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of receiving your package. Include clear photos of the item and packaging so we can review the issue and arrange a replacement or refund where applicable.

Lost Packages
If your order appears lost in transit, please notify us within 14 days after the estimated delivery date so we can investigate and assist you.

Resolution Process
Once your claim is reviewed and approved, we will provide a replacement at no additional cost or issue a refund to your original payment method. Refund processing times may vary depending on your payment provider.

We are committed to ensuring that every order meets quality expectations and will work with you to resolve any valid concerns promptly and fairly